Delete your Vaelstrand data
Vaelstrand by ST Projects · package com.stprojects.aethervanguard
Vaelstrand has no accounts of its own: the only account link is your Google Play Games sign-in, and this page is how you delete that link and its data. The data we keep on our server that is linked to you is your cloud save and the tag on purchases you made, which exist only if you played while signed in to Google Play Games. You can delete them yourself in the game, or ask us to delete them by email.
Option 1: in the game (immediate)
- Open Vaelstrand and open the shop.
- Go to the Account tab.
- Tap Delete cloud data and confirm.
The button appears while you are signed in to cloud save. If you see "Not signed in", tap Sign in first. You need an internet connection.
Option 2: by email
Email battlearenaunlimited@gmail.com with the subject "Vaelstrand data deletion". Include the Player code shown on the Account tab while you are signed in (it looks like 3FA9-0C21-7B4E), so we can find your data. If you can't open the game, send the order number (it starts with GPA.) from a Google Play receipt instead. We will reply within 30 days, and we will confirm when your data has been deleted.
What is deleted, what is kept, and for how long
| Data | What happens |
|---|---|
| Your cloud save and its summary (world, stages cleared, stars, heroes, gold, starmotes, last played, device label) | Deleted from our live database immediately |
| The earlier versions of your save (up to 2) | Deleted from our live database immediately |
| The record linking your Play Games player ID to your data (with when you first and last signed in) | Deleted from our live database immediately |
| Your player account ID on your purchase records (the purchase owner, the ID the game sent with the purchase check, and the order tag we received from Google Play) | Removed from our live database immediately |
| Purchase and order records (product, order ID, purchase time, status) | Kept for 7 years after the purchase for tax, refunds and fraud prevention, then deleted automatically by a daily clean-up job. After you delete your cloud data, they no longer carry anything that identifies you, except that a purchase the game checks again gets Google's order tag back (see below). |
| Copies of the data above in our encrypted database backups (a point-in-time recovery history of the last 7 days, daily backups kept for 7 days, weekly backups kept for 14 weeks) | Backups can't be edited, so deleted data stays in them until they expire: up to 14 weeks. We use them only to recover from data loss or to restore a player's progress at their request. |
| Server logs (time, request type and result, IP address, device user agent, the product and order ID for purchase checks, the order ID for refund notifications, and, on cloud-save requests, the first 12 characters of your player account ID (your Player code)) | Deleted automatically by Google Cloud after 30 days (the default) |
After you delete your cloud data, cloud save stays off on that phone until you tap Sign in again.
Your purchases
The days left on a Moonwell card can no longer be restored on another phone from our purchase records. They stay in the save on the phone you are using (and if you sign in again later, that save is uploaded to a new cloud save). Everything else you bought was added to your game when you bought it.
After you delete your cloud data, your purchases are no longer linked to you, and they stay that way unless you sign in to Play Games again. Google Play keeps its own copy of the tag on each order, and we cannot remove it. When the game checks a purchase with our server again, the server writes Google's tag (your player account ID) back onto that purchase record, but it does not link the record to you or restore it to you. Only signing in to Play Games again with the same account could link such a purchase to you again. In this game every purchase is used up when it is delivered, so the game does not check it again, and in practice your old purchases are not linked to you again.
Data on your phone
Deleting cloud data does not touch the progress saved on your phone. It does remove your Play Games player ID, display name and session token from the phone, and cloud save stays off until you sign in again. To remove your progress and purchase information, tap Reset progress on the Account tab (if you are signed in, this also replaces your cloud save with a fresh start). To remove everything the game keeps on your phone, including settings, clear the app's storage in Android settings or uninstall the app. If your phone backs up app data to your Google account, or copied it from an old phone during device transfer, you can manage that in your phone's backup settings.
Ad data
Information collected by Google AdMob to show ads is held by Google, not by us. You can reset or delete your advertising ID in your phone's settings, and learn more in How Google uses information from apps that use its services.
See the full Vaelstrand privacy policy.